Category Archives: Basic leadership skills

Leadership Lessons From Life’s Waiting Room

“Life has a way of testing a person’s will, either by having nothing happen at all or by having everything happen all at once.” Paulo Coelho My favorite “Mutts” cartoon shows a shelter dog patiently waiting all week to be adopted. Every day he says, “Today is the day,” and nothing happens, but he stillContinue reading “Leadership Lessons From Life’s Waiting Room”

Leadership and Loneliness

Globally, we face an epidemic of loneliness, there is stigma and shame to being lonely and no one wants to talk about it.  Loneliness is a lack of meaningful connection with other people and is crippling to our health and society. What does loneliness have to do with leadership? It has an impact on staffContinue reading “Leadership and Loneliness”

Our Love/Hate Relationship with Feedback

To be seen as a leader, giving and receiving feedback are skills to master. According to a Gallup poll, only 26 percent of employees strongly agree that feedback improves their work. Feedback is a necessary part of our lives if we want to grow and be successful in our personal and professional lives, but mostContinue reading “Our Love/Hate Relationship with Feedback”

Today’s Super Skills: Having Constructive Conversations and Productive Disagreements

Having super skills (constructive conversations or productive disagreements) are important for your leadership toolkit and set you up for success. Some people are good at these types of conversations, some are fair (good sometimes and not so good other times) and others are terrible at them. If you are fair or terrible at them, youContinue reading “Today’s Super Skills: Having Constructive Conversations and Productive Disagreements”

Striving Towards Excellence in Customer Service and Workmanship

Are you a Victim of Sloppy Service or Poor Workmanship? I am! Poor service or poor workmanship reflects company quality and brand. I leave the definition of poor service or workmanship to you to define for yourself or your customers. I’m sure everyone has a story of poor service… What has been the longest timeContinue reading “Striving Towards Excellence in Customer Service and Workmanship”

Difficult Conversations, Are You Ready to Hear the Answer ?

“Let’s Chat” ” We need to talk…” there’s something about these phrases that can sound unfriendly and can be a prelude to a difficult conversation. Do you avoid having difficult conversations? Is it because you are afraid of the answer you might hear?

Personal Introductions-What Do You Want Them To Say About You?

Why Are They Important? Every professional needs to present a strong personal introduction. Your introduction may be the first impression people have of you and it is important for your career growth, personal brand and it is a reflection of your leadership. A good introduction is the gateway to new clients, sales, a new job,Continue reading “Personal Introductions-What Do You Want Them To Say About You?”

Make the Most of Your Virtual Meetings

In the last article, I discussed how to make in-person meetings more effective. In this article, I discuss making virtual meetings more effective. Virtual meetings need to be treated differently from in-person meetings, some aspects of technology make them more challenging for example: Workplaces that allow staff to work from home (WFH) expect staff toContinue reading “Make the Most of Your Virtual Meetings”