Words Matter

“Recognizing that words have consequences, that choices made by people in power can have a direct impact, not just on behaviours, but on our very institutions, is an important thing…What we choose to say, what we choose not to say, how we say it, has consequences.” Prime Minister Justin Trudeau, Canada, National Post, January 8,Continue reading “Words Matter”

BURNOUT

According to the World Health Organization (WHO), burnout was first linked with helping professions in the mid-1970s. Burnout has broadened beyond helping professions to other industries today. Burnout is a syndrome that includes: emotional exhaustion, disillusionment, and withdrawal. Symptoms include low energy, chronic fatigue, weakness, weariness, increased susceptibility to illness, frequent headaches, nausea, muscle tension,Continue reading “BURNOUT”

Email Etiquette

What does email etiquette have to do with leadership?  It  leaves an impression and shows your character. A 2013 study by Modeuro Consulting found that about 80% of email traffic is considered useless and only about 21.5% of emails get opened.

Collaborating with Others-Part 2

In part one of Collaborating with Others, I discussed two levers that impact collaboration; physical space, and online tools.  Physical space had mixed reviews in terms of how well it encouraged collaboration, some found it to be less conducive to cooperation, while others liked the open space concept to promote teamwork.   Online collaboration wasContinue reading “Collaborating with Others-Part 2”

Collaborating with Others-Part 1

Experts discuss the lost collaboration opportunity now that COVID has people working from home. They mention the good old days when people would gather around the kitchen, the water cooler, or the coffee machine to chat, share, test ideas, and collaborate.  Mostly, staff would catch up on how the weekend was, what was happening withContinue reading “Collaborating with Others-Part 1”

Positive Steps to creating a civilized workplace- Part three

Positive Steps Recap In the first post of this series, I talked about working in an uncivilized workplace and the impact this environment can have.  In the second post, I shared research findings on this subject, to show why this is a matter that requires attention by senior decision makers. Workplace incivility is costly toContinue reading “Positive Steps to creating a civilized workplace- Part three”