What does email etiquette have to do with leadership? It leaves an impression and shows your character. A 2013 study by Modeuro Consulting found that about 80% of email traffic is considered useless and only about 21.5% of emails get opened.
Category Archives: Communication
Leadership Seeds
By the time spring comes, most people are sick of winter. We get to shed our winter boots, bulky coats and clothing, and the gloom of winter. We look forward to springtime. It’s a time when we are ready for sunshine and something new-a time of planting seeds (seedtime) and creating beauty.
Manners: A Key to Success
“Good manners will open doors that the best education cannot.” CLARENCE THOMAS ,Associate Justice of the Supreme Court of the United States Raise your hand if you are tired of angry and rude behaviour.
Company Culture
If you are lucky enough to be someone’s employer, then you have a moral obligation to make sure people do look forward to coming to work in the morning. JOhn MacKey, CEO, WHole Foods
Collaborating with Others-Part 2
In part one of Collaborating with Others, I discussed two levers that impact collaboration; physical space, and online tools. Physical space had mixed reviews in terms of how well it encouraged collaboration, some found it to be less conducive to cooperation, while others liked the open space concept to promote teamwork. Online collaboration wasContinue reading “Collaborating with Others-Part 2”
Collaborating with Others-Part 1
Experts discuss the lost collaboration opportunity now that COVID has people working from home. They mention the good old days when people would gather around the kitchen, the water cooler, or the coffee machine to chat, share, test ideas, and collaborate. Mostly, staff would catch up on how the weekend was, what was happening withContinue reading “Collaborating with Others-Part 1”
Positive Steps to creating a civilized workplace- Part three
Positive Steps Recap In the first post of this series, I talked about working in an uncivilized workplace and the impact this environment can have. In the second post, I shared research findings on this subject, to show why this is a matter that requires attention by senior decision makers. Workplace incivility is costly toContinue reading “Positive Steps to creating a civilized workplace- Part three”
Positive steps to creating a civilized workplace-Part Two
The impact: Building a case for a civilized workplace Recap In my last post, I described my experience in an uncivil work environment and the toll it took on me and the team. This series is largely about workplace incivility. However, incivility can happen at home, with family, friends, in the community, anywhere-the same issuesContinue reading “Positive steps to creating a civilized workplace-Part Two”
Positive steps to creating a civilized workplace – Part One
The setting In case you didn’t recognize the image, it is Mr. Rogers. Mr. Rogers created Mister Rogers’ Neighborhood, a children’s television show that stopped airing in 2001 The show epitomized civility. His gift to the world was to teach us to be kind and civil and see the best in one another. Both civilityContinue reading “Positive steps to creating a civilized workplace – Part One”
The tough stuff of leadership-When things get messy
“Management is doing things right; leadership is doing the right thing.” Peter F. Drucker
Leadership Mindset 