Leaders command a presence Leaders command a presence when they walk into a room. Is it the title they hold? Maybe? There are some people who command a room and don’t have a title. Leaders hold themselves differently, they speak differently, and they act differently. What makes someone sound like a leader?
Friendliness and likeability are more than basic communication skills – they are today’s soft skills of leadership. They are everyday niceties and good manners of civilized living.
93% of what you communicate is nonverbal. Only 7% of our communication is through words we speak. It can take as little as 1/10th of a second to make a first impression and can be difficult to change that impression. Align your verbal and nonverbal language to improve your leadership results. Make it a pleasure to meet you.